Shipping policy

Shipping Policy

Last updated: 2026

1. Order Processing Times

All orders are processed within 2-3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed. If there is a significant delay, we will contact you by email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping — 5-7 business days

Delivery times are estimates and may vary due to factors outside our control, such as courier delays or customs processing.

3. Shipment Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

4. Shipping Locations

We currently ship to:

england

If your location is not listed, please contact us for assistance.

5. Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please contact us at printgroove.store@gmail.com. We will work with the courier to resolve the issue.

6. Damaged Packages

If your order arrives damaged, please contact us within 48 hours with photos of the packaging and product. This is covered under our Damaged or Faulty Items guidelines.

7. Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.

8. Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.